You are here
If you're having trouble paying for an item, check your payment information, debit or credit card details, and the email address registered to your eBay account. If any of these are incorrect, you may have to update them before you can pay.
If your credit or debit card details are correct and you're still having an issue paying for your item, you may be using an older web browser that isn't secure enough for making payments or managing your payment methods. You'll need to upgrade your browser in order to buy the item.
If you have problems paying for your items or if you receive an error message at checkout, try the following troubleshooting tips to resolve the issue:
If you're still having trouble paying, make sure your primary shipping address is correct. If it's not, please update it.
Thanks for your feedback! For more help, click Contact us.